Dragonfly Print Ltd Privacy Policy

Privacy Policy

This privacy policy sets out how Dragonfly Print Ltd uses and protects any information that you give Dragonfly Print Ltd when you use this website.

Dragonfly Print Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.Terms of Use & Privacy Policy
Privacy Policy
This Privacy Policy describes how Dragonfly Print Ltd collects, uses, and shares information when you purchase an item from us, contact us, or otherwise use our services through this website or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including EKM powershop or any third party services you access through this website (for example when making payment through PayPal). You can reference PayPal’s and other third party Privacy Policies to learn more about their privacy practices.
Dragonfly Print Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

1. Personal information
To fulfil your order, you must provide us with certain information (which you authorised PayPal to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you are ordering. You may also choose to provide us with additional personal information (for custom orders, for example), if you contact us directly. Your information is kept on record should you, like many of our customers do, reorder. Please refer to PayPal’s Privacy Policies to learn more about their privacy practices.
2. The legal bases we rely on to collect, use, and share personal information
We rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
when you have provided your affirmative consent, which you may revoke at any time, for us to use your images. Our photos of your order, that we have taken, remain our property. However, if you would not like us to use them please notify us
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the PayPal Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the PayPal Seller Policy and Terms of Use.

3. The third parties with whom we share personal information
Information Sharing and Disclosure:
Information about our customers is important to Dragonfly Print Ltd. We share your personal information for very limited reasons and in limited circumstances, as follows:
EKM powershop. Your information is shared with us through EKM powershop as necessary to provide you our services through our EKM powershop website, and comply with our obligations under their Terms of Use. For information on how EKM handles your site visitors' data please review EKM powershop's privacy policy.
Service providers. We engage certain trusted third parties to perform functions and provide services, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Links to other websites. Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Business transfers. If we sell or merge this business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

4. The length of time we keep personal information
Data Retention:
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 8 years.

5. Transfers of Personal Information Outside the EU
We do not transfer your personal information outside the EU. However, your information is shared with us through EKM powershop as necessary to provide you our services through our website, and comply with our obligations under their Terms of Use.
6. Contact details and buyer’s rights regarding use of personal information
Your Rights:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Us:
For purposes of EU data protection law, We, Kelly Jones & Deborah Williams of Dragonfly Print Ltd, are the data controllers of your personal information. If you have any questions or concerns, you may contact us at info@dragonflyprint.co.uk

7. Security
Cookies help analyse web traffic. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Our EKM powershop website uses cookies to help analyse data about web page traffic. This information is for statistical analysis purposes. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
For more information about which cookies EKM powershop implements on EKM powershop sites, please read the EKM powershop privacy policy.
In short - we will only use your information to help us process your order.  If we take any photographs of your order, the photographs will remain our property.  If you do not wish us to use the photographs of your order, please let us know.  We understand how important the finer details of weddings are - and we will never share photographs of items you have ordered BEFORE your wedding day.  With your consent, we may share images after your wedding day - but will contact you first to confirm that it is ok to do so.   We will never sell your personal data or information.

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